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Twilio powers the future of business communications.

 

Enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.

We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.

 

A few Use Cases:

  • Two-Factor Authentication: Make it more difficult for unauthorized users to access accounts with enabled, two-step verification. Malicious persons need both the primary password and access to the user's mobile phone to properly authenticate.
  • Appointment Reminders reduce no-shows: SMS, MMS, and Voice capabilities for existing CRM and backend reservation systems to automatically send confirmations, handle cancellations, and rescheduling.
  • Dispatch Notifications: Reduce response and resolution times with automated SMS, MMS, and voice notifications for workers on the road from an existing dispatch management system.
  • ETA Alerts: Delight users with real-time arrival estimates. Text or call customers with dynamic arrival estimates and arrival confirmations, integrated into GPS, Field Service, and Order Tracking systems.
  • Masked phone numbers: Easy call and texting - mask personal phone numbers for secure calling and texting and familiarity without the need for a mobile app.
  • Visual Estimates. Simplify repair and warranty management Text pictures of repair work, warranty inquiries, or pricing requests, all integrated into existing service and CRM.